Historical hotel entirely renovated, a perfectly well oiled machinery that provides unmatched value in Abu Dhabi. After many years of roaming around, I made this my home away from home in the UAE (especially in Abu Dhabi), turning away from fancier places like the Conrad ETIHAD Towers that has become overpriced since it’s not JUMEIRAH anymore, or the new RIXOS which has been an enormous disappointment (other review to follow on the RIXOS). The staff is always helpful, efficient and smiling -the latter, happy employees, being to me, a telltale sign of a well managed property-.
Jf
2024년 5월
The service at the front desk was exceptional - thanks for the help with the bags! Everyone I crossed paths with at the hotel/beach clubs and breakfasts/dinners was extremely friendly and helpful, always with a smile, which was very nice. Incredibly varied and delicious breakfast and dinner. The room was cleaned every day and was very clean. I really liked the location of the hotel. There are plenty of places nearby to walk around in the evening. I would love to come to this hotel again. The sunbeds on the beach are a bit worn out. But by the pool it is very comfortable to lie down and it is very good that there is a separate pool for adults.
Alina
2024년 1월
Everything was wonderful. The hotel, the beach with turquoise water, the restaurant with super good food. The staff at the restaurant was very kind, we thank them for the impeccable service especially to Aiuito, Christian, Edna and Surya
Orban
2025년 1월
From the moment we arrived, the staff were so welcoming and friendly. But what really made our night special was our dinner at the Terazza restaurant, thanks to Lee. She's amazing - she helped me surprise my husband with a "Happy Anniversary" dessert, drinks, and a specially decorated table by the window for the occasion that made us smile. Lee paid so much attention to all the little details and made our celebration super memorable. The whole Terazza team created a cozy, romantic vibe that we loved. From the comfy room to the great food, everything was awesome. We totally recommend this place, and we can't wait to go back and make more memories.
Kukoljac
2023년 10월
Great hotel. Great view from the beach. The children were fascinated by the pools. They had a lot of fun in the wave pool. The restaurant on the beach had a great beach design, and the food was extremely delicious. The staff was extremely polite and supportive in our every wish. And the Jazz bar left us with great experiences. Everything was gorgeous!
Teodora
2024년 7월
The staff were lovely and wonderful with my 9 month old baby (shout out to Sanjitha!) They arranged for us to have two rooms with a door in-between - very helpful when transporting our baby in the early morning to spend time with his grandparents in the room next door. I think this is called a family room? Khat on front desk was also super helpful and made it seamless in helping me courier some important documents. My in-laws and I LOVED the West Bay beach club activities including, but not limited to: The lazy river, kids pool and beach. The underground tunnel to get there was not a big deal to walk under AND as it is underground it saves you walking in the hot sun. Takes approx 5 mins to walk from hotel to the Beach Club. There is a ramp if you have a pushchair. I enjoyed my morning walk to Nation Towers (5 mins from the hotel) to get a nice coffee. My husband loved being able to smoke his cigars in the West Bay Lounge too. So in short, my whole family was very happy.
Jessica
2025년 3월
The location right at the beginning of Corniche was good, you will need a taxi in Abu Dhabi anyway for most of the time. Complimentary access to the beach club with beach, pools, fitness etc. is very convenient, and you are able to use it the whole day of arrival and departure as well. Staff very friendly, rooms are clean. At breakfast, Christian was always very friendly and helpful. Thank you Alvito, Richard, Monica, Anand, Surya, Asha, Edna, Kajol, Santos, Soyim, Sanjitha, Roshish, with the chefs Pradeep, Amshu, Amal, Priya.
Adrian
2024년 11월
So much activities in the hotel especially the at the resort area, the gym is so spacious, jaccuzzi, the pools, the beach everything was as perfect more than it appears in the pictures, the lifeguards were polite and helpful, Fina and Bryan, The restaurant staffs were great as well Christian and his team are outstanding with their job the busyness of the restaurant is been calmed and controlled all thanks to Christian, Monica, Sanju, and Edna, i want to appreciate Subrat, Asha, Richard and Surya for the extended selfless service we appreciate it all.
Salih
2025년 2월
What else can I ask for besides a peaceful vacation, which I got above expectations for? The hotel was well renovated and equipped. I so much love the resort area and the lifeguard Fina who was a fantastic fellow, also love the restaurant staff from Christian who is the restaurant manager, he was superb friendly to all, also Yonas who took it upon himself to save us till we left, to all other staff who contributed in one way or the other Richard, Subrat, Asha, Kabir, Surya, Soyim and Anand we appreciate all your efforts, thanks to Chef Amshu to his quick buffet refilling as well.
Mariam
2025년 3월
What else could we ask for but to say thank you to every staff member who made our stay an amazing one, everybody in the hotel was of great help in one way or the other, the staff were outstanding, especially the restaurant manager Christian who was the brain behind the hospitality spirit in the restaurant, Subrat was also their for us serving us and making sure we lack nothing at all on our table, also Richard who always get our coffee done, to the concierge guy Naveed we thank you for assisting us with our luggage, we will be back again.
Lauren
2025년 3월